Skills Forward customer support centre

Providing expert support, guidance and knowledge of Skills Forward eLearning software in one place.

Our support area is designed for everyone, whether you’re new to our systems or you’ve been using our platform for years.

Our guides, videos and support will help you get the best experience out of our eLearning platform.

View, download and print our guides for admins, tutors and learners.

We are continuously updating the guides section to make sure you have all the information and help you could possibly need.

Find answers to all the most frequently asked questions (FAQs) regarding all things Skills Forward.

Can’t find what your looking for ? Don’t worry!

We are always happy to help with any questions you may have.

Knowledge Base

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Help Videos

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Web Survey


We’d love to hear what you thought about your visit to our website.  

Please click ‘Next’ take you to a survey that will just take a couple of minutes to complete and your comments will help us to improve the service we provide.  

Also make sure you click on ‘Submit’ at the end so that your responses are included.